[Resolved] HDFC Bank — debit for credit card membership fee.

[email protected]

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400002

Dear sir/madam,

I am holding hdfc bisiness regalia credit card [protected], on 14th sept'2018 bank had debited rs.2500 for renewal membership fee, at the time of issuing card our bank rm had inform us there will be no charges for cards.

Kindly refund the amount in our account.
Expecting the issue to resolve on urgent basis.

Regards,

Abhishek jain

[protected]

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Oct 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card has been issued as a priced card and in view of the same, renewal fee of Rs.2500.00 is applicable as per the product feature. To be eligible for renewal fee waiver, you are required to meet a spend threshold of Rs.300000.00 within a year. Your credit card was debited with the fee as the required spend threshold was not met. You may view the features and benefits of the card by logging into the below link https://goo.gl/Ypq3pU

-Anay
HDFC Bank Customer Assistance