[Resolved]  HDFC Bank — Debit Mandate

Hi,
Received a SMS stating :
Alert!
Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD GURGAON with value Rs. 55000.00 and frequency ADHO is received today for processing.

On October 8th 2020 night.
On receipt I visited my Home branch on October 9th morning, because I didn't initiate anything with clix capital and HDFC for 55, 000/-. Branch official had no idea.

Then placed a call to HDFC customer care at [protected]. After explaining everything I was assured that issued has been take note of. complaint no BANC[protected].

Later on 9th evening I received this message

ACH Debit mandate registered for Rs. 55000 /- in A/c No.XXXXXXXXX03351 for CLIX CAPITAL SERVICES PVT LTD GURGAON with UMRN No.HDFC[protected].

What is happening? Who is approving all this without my consent.
Been trying to reach HDFC phone banker... Without any success