[Resolved] HDFC Bank — debited rs 885 for debit card fee without any notification.

bhupi1307

from Pune, Maharashtra

Address:

411057

I am always keeping my hdfc balance above 20, 000 rupees but instead of that hdfc has debited rs 885 in august month as my annual debit card fee which was not notified even when i openend my account in this bank. I am using hdfc bank for the last 4 years but they had never deducted any annual debit card fee. This is the first time and no expalanation related to any debit card fee was given.

Kindly revert this and can credit my account with rs 885.

Thanks
Bhupesh goyal
[protected]

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Sep 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said charges are charged towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges https://goo.gl/ThZTb2

-Manoj
HDFC Bank Customer Assistance

Verified Support

Aug 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days. -

Anay
HDFC Bank Customer Assistance