HDFC Bank — Declining personal loan application numerous times in the last 2 years

Address:110037

In the last 2 years hdfc bank and its agencies are contacting me for personal loans and pre approved loans. I have applied 3-4 times.All the times they have declined it due to anonymous reason. I have approached the bank and the customer care but was unable to find any reason. I have already a relationship with hdfc from the last 4 years with a credit card and salary a/c. Apart from that i use 3 more credit cards of other banks . have also been sanctioned a personal loan of 3.5 lacs by other bank. But i don't why HDfc is not giving me a loan provided these all relationship with other banks n hdfc . please look into the matter . i want to file a legal complaint against hdfc bank and ask for compensation. Please guide me how to do that.
Thanks.
Subir Kant Jha
[protected]
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

As we are unable to locate details of your application, please mail us at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line, with the below details.

Loan Reference Number/ Application Number
Name of the Applicant (as it appears in your Loan application form)
HDFC bank account number ( In case you hold account with HDFC Bank)
Your Address
Your contact number(s)
Type of Loan (e.g. Personal/Express Loan Plus/Auto )
Amount of Loan
Name of the Direct Selling Associate/Sales person (if available)
Contact Numbers of the DSA/Sales person (if available)
Date on which Loan Application was collected
List of other Documents Collected
Any communication from the DSA
Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

-Bejoy
HDFC Bank Customer Assistance

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