[Resolved] HDFC Bank — deduct the amount of inr 590 without any notice

malikkuldeep

from Chandigarh, Chandigarh

Address:

140603

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 590 inr on 07.03.[protected]mir[protected] from my bank account without my notice.

I am using hdfc bank debit card. They did not inform me about card annual fee during the creation of bank account.

I want full refund now of 590 inr.
I use hdfc account to deposit cash and
Expecting to solve my issues asap.

Kuldeep +91 [protected]

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Apr 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Mar 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said charges are debited towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges https://bit.ly/2ELxmfK.

-Zubin
HDFC Bank Customer Assistance