[Resolved] HDFC Bank — deducted 177 rs for 3rd party cash txn inc gst 180219 mir[protected]

[email protected]

from Mohali, Punjab

Feb 20, 2019

Address: 110096

Hi,

On 20th feb 2019, rs 177 had deducted from my hdfc account number mir[protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst 120717-mir[protected]. I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks
Shikha kumari

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Mar 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network. However to deter indiscriminate deposits and to offer the service in a controlled manner, third-party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn. For further assistance, you may write to us at [protected]@hdfcbank.com from your registered email id.

-Zubin
HDFC Bank Customer Assistance