[Resolved]  HDFC Bank — Deducting minimum balance charges on salary account

Hi, my name is Rekha Singh, I have been Hdfc bank customer from last seven year, at the time of demonetization, due to poor services of HDFC bank, my employer give salary in cash. That I submitted in bank, so there was no direct transfer from employer to bank, without my notice it changed my account from salary to personal in just third month, and deducting Rs 650 per month. Till now it has deducted Rs. 1800. While my April month salary as already credited in April.

I think HDFC bank was highly effected by demonetization, because they are most corrupt. I talked to their relationship manager, she said, you have to visit branch, then ask to your employer for salary account mapping.

Means, I have to waste one day leave to sort out this issue and solution is 50:50.

If she is relationship manager, she should try to resolve the issue or Hdfc bank hire relationship manager to sell their products nothing else.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have requested for check book acc no.[protected] ref no. Ib[protected]...I need the check book to be send to an alternate address or the branch for my account. Please advice.

Thanks
Anurag

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information