[Resolved]  HDFC Bank — Deducting money

Website:www.hdfcbank.com

Amount 28.75 is getting deducted with the description eaw dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
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Sep 10, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
HDFC Bank Customer Care's response
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with customer Id, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

we think hdfc bank is good pls dnt do such a cheep tricks
Hello hdfc to day my ac was deducted money 575 with out my permission as INTER BRN CASH CHG INCL ST AND EC 260712...DO U THINK CUSTOMERS AS A FOOLS...y r u cuting balance with out any information r permission...pls re send my amount as soon as possible..

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