[Resolved] HDFC Bank — Deducting money for debit card issuance without prior notice
J
Jaspreetsingh01010
Jul 22, 2021
I opened a new account in hdfc bank and no bank in history has deducted money for debit card but here is hdfc bank, deducted 500 rs + taxes i.e. 590 rs for which i didn't even got a transaction message .i get too knew after checking my statement . This is not a professional practice by the most reputed in our country. Hence loosing trust of its customers by doing these practices . In future i can't trust hdfc bank because they don't inform a customer before deducting money, doesn't give any prior intimation for these large amounts to be deducted for free services like debit card. at last when you log a complaint they will tell you they will create a docket no which is of no use along with a time period of more than 7 days with no status on mail wasting customers tine as well as money.
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Sep 5, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
HDFC Bank Customer Care's response Dear Customer,
Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.
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