[Resolved]  HDFC Bank — deduction for adhoc stmt

Rs. 118 has been debited from my account in the name of adhoc stmt chgs incl st & cess 110417 on 5th dec 2017, without informing me or sending message about that transaction. I have never visited any branch of hdfc bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.
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Jan 9, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance
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Comments

why the hell was money deducted from my account...i tried calling your customer service but they were really unhelpful...please provide the details of the deduction or give me a refund...

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