[Resolved]  HDFC Bank — Deduction of amount from my account

Address:

Chandigarh, Punjab, 160047

Hi sir/ma'am,

It is to inform you that i am a customer of your bank having bank account bearing no. [protected] which exists on my name "vicky sharma". I am filing/writing this complaint with regards to the working/conduct of your hdfc bank situated at sco 371-372, sector 35-b, chandigarh and for the indecent behavior of branch manager mr. Gagan sharda.

Since[protected], i am having a salaried account with your bank (Hdfc bank, sector 35-b, chandigarh) and when i left the job the salary account automatically changed into saving account without prior notice or intimation to me.in the recent days i was going through some financial crisis though i could not maintain minimum balance as alleged by your banker of rs. 10, 000/- per month. Thereafter, on 10.05.2017 i requested my brother to send some money. Upon which he transferred an amount of rs.10, 000/- into my that very salary account [protected]. When i went into the branch of hdfc bank to get the same en-cashed. There i came to know that my account stands in negative due to non maintenance of minimum balance due to which an amount of rs. 6227/- is withhold with your bank.

Kindly give me some advice/suggestion to get the withhold amount refunded. On the next day i visited to your branch sector 35-b, chandigarh and had conversation with the branch manager mr. Gagan sharda and he assured me that amount will be reversed but for that you need to maintain account minimum balance and i assured him that i'll do the same. He further said that i can provide you a reversal of rs. 2000/- on urgent basis and rest will be reverted to your account with the passage of time but for that you have to maintain average minimum balance. As per the discussion with the branch manager i filled up a form for reversal of rs. 6227/- and went to his cabin he said wait outside i call you in few minutes. On which i waited outside his cabin for more then 1 hour for handing over that reversal form after one hour i again approached him and handed over the reversal form.
After few days when i didn't got any reversal into my account on 14.06.2017 i again went to your bank sector 35-b, chandigarh and talked to operational manager regarding reversal. I am getting harassed mentally and physically by your banker for my own money and the way they are treating me whenever i visit your branch. Moreover, false assurance given by your bankers at several interval of times and no satisfactory reply given by them.

Thanks,
Vicky sharma