[Resolved] HDFC Bank — Deduction of depository charges | |
Hello Sir, This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFC bank. Kindly be informed that an amount of Rs 862.50/- was deducted from my savings/salary account on 14 Sept 2016 under the name of DEPOSITORY CHARGES AUG[protected]. Initially when we did not have Demat account they forced us to create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged Rs 862.50/-.. This is very bad and disappointing. And I have never used the Demat account till now.. If I call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if I don't use the account, still would be charged then I would have closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered. Also, I request you to please refund the deducted amount to my savings account. Thanks and Regards, Shreya Was this information helpful? | |
Oct 18, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 17, 2016 HDFC Bank Customer Care's response Dear Customer, Kindly mail us at [protected]@hdfcbank.com with your account details, complete issue, charge details and registered contact number mentioning reference Id TTU17091604 in the subject line. The concerned department will look into your issue. -Bejoy HDFC Bank Customer Assistance | |
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