[Resolved]  HDFC Bank — Deduction of dp charges from hdfc saving account.

Address:Pune, Maharashtra, 411057

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 862.50/- was deducted from my savings/salary account on 14 march 2017 under the name of depository charges feb[protected].

This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Ragesh
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I had an issue with HDFC bank Depository Charges,

I have demant account, and there was no communication shared with us about depsiory charges, when account was open they said there is only delivery charges on security
however i can see they charges frequently on my DP account. when i asked them to provide the clerification they said it was charges to sell the sequirity from HDFC to NSE.
I said that they already charges as delivery charges on share, when i asked to provide more justification they didnt shared the input.

DEPOSITORY CHARGES MAR17 - reference number : 2648551 ammount :201

name : ghanshyam vora

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information