[Resolved]  HDFC Bank — Deduction of money in the name so called programme management fee

Address:Mumbai City, Maharashtra, 400064

I am having a classic account with HDFC. I can see that the HDFC bank has deducted Rs. 115 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. It is a fraud to deduct customer's money without taking their concerns. I want this amount refund in my account
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Feb 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to write to [protected]@hdfcbank.com along with your complete issue, charges details, account/customer Id and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
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