[Resolved] HDFC Bank — deduction of rs. 3000 from credit card

Rohitsoni199

from Dharwad, Karnataka

Address:

121009

As my credit card is showing the 3000 less in the account as compare to massage sent from the bank two days ago. My online statement shows no deduction of Rs.3000 from the credit card account so for this deduction i didn't get any update from the bank. I contact customer care on[protected] from my registered mobile but they wasn't pick the phone from more than 20 min and every call was chargeable also. Also mailed them but no response from then with in two days or till now as mail was sent on 8th of December.

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Dec 19, 2017

Complaint marked as Resolved

thank you

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance