[Resolved] HDFC Bank — deduction with any information again

Chetan.k1

from Delhi, Delhi

Address:

110074

Dear concern

Amount of 2527 has been deducted without any information i am a loyal customer of hdfc associated with bank for than 5 years but from few months.. Bank has deducted money any how as they have target to recover atleast 2k every month.
Would request you to look into this and if possible please suggest me to close account and transfer my remaining loan to other bank since i am not able to effort this useless deduction which is without any information..
600 again has been chared for gst. Why may amount has been deducted in july which has been already communicated to bank.
Again 158 for april month
Again 247 some gst charges for april month only.
Similarly all together 2527 in single day deduction.
Please understand i am salaried person and will not able to effort this much of deduction every month and which is not applicable in other bank.
Please advise and request you to sort this urgently.
Regards
Kumar chetan

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Aug 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We would like to state that outstanding charges are recovered from your account since the required balance was not maintained. The charges are levied as per the schedule of fees and charges applicable. We request you to write to [protected]@hdfcbank.com for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

Jul 27, 2018

Updated by Chetan.k1 Thanks for reply.
Please advise on process to close account and to transfer balance loan amount to other bank.
April charges shouldn't be deducted in July and please let me know which bank use to deduct balance for 2500 without any information and if a personhave enough balance and he or she not using net banking they will never come to know dis type of deduction.
Thanks