[Resolved]  HDFC Bank — defective product bank not cooperating

Dear sir
This is in reference to the loan on mobile i have received defective product and also complained the company but not been resolved so I would like to request charge back
Please find the attached loan statement and also the image of the screen
I would like you to request to raise a issue on my behalf as I will not be paying further emi till the issue is resolved
+2 photos
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Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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