[Resolved]  HDFC Bank — Deficiency in banking services related to credit card

Address:

110086

I praveen kumar is maintaining a saving account with hdfc bank pushpanjali enclave branch, pitampura new delhi. my customer id is 64219476. when i have opened my account with your bank at that time i have informed to mr. pawan bali (relationship manager) that i need the credit card from the bank side. it was being informed to me that if i will open the hdfc privileged account with amount rs. 50, 000 then on the basis of that credit card will be issued to me. but after continuous follow ups the credit card is not being issued to me.
When i have visited the branch it was being informed to me by mr. pawan bali that if you will open another family account then credit card will be issued but again there was no card issued on my name, every time a false commitment has been done from the bank officials. being a pioneer bank in the indian banking industry these type of false practices and commitments doesn’t suit. the bank officials just for the sake of completing their target can’t make the false promises.

It is my humble request to you that please take my complaint and treat this matter on the priority basis. it is not the thing that credit card is not being issued to me the main agenda of writing this complaint to you that bank can’t fool the customers like this. if credit card is not being issued to me by hdfc bank doesn’t mean that no other bank issues me the credit card but working in the service industry means to service the customers to the best.
Thanking you