[Resolved] HDFC Bank — defrauding foreign tourists who use credit cards | |
This bank and others are systematically defrauding foreign visitors to they tune of billions of rupees every year. A scam of epic proportions. When we get the credit card receipt from the machine, even if we have explicitly said we want the transaction currency to be rupees, it has been processed in gbp. It is printed with a statement that we have agreed to this theft and have chosen gbp. We haven't. The net result is that it costs us about 5% more on every transaction than it would if processed by mastercard1/visa. We have complained to the places that have defrauded us, and they all plead ignorance. These are not small shops, but huge organisations including Crowns plaza Syria's Delhi haat. In every case we asked specifically that rupees should be the transaction currency, in every case we've been told that it is.in every case it isn't. Your bank and others are stealing from foreigners visiting your country, and such dishonest practices by the banks does not encourage them to return. If this isn't criminal it should be, and i will be posting details of this scam, naming your bank as a perpetrator to your government, tourism board, regulators and all over the internet. Was this information helpful? | |
May 27, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 24, 2019 HDFC Bank Customer Care's response Dear Customer, We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Zubin HDFC Bank Customer Assistance | |
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