[Resolved]  HDFC Bank — delay in loan disbursement

Address:Faridabad, Haryana, 121002

I had taken a home loan from hdfc bank in june 2015 for 32.3l. As the property was not registered mr. Arjit, the branch manager said the bank would be withholding 1.6l and the same would be disbursed to me if i show the proof of purchase of stamp duty for registry purpose.
After purchasing the stamp duty for the same, now when i am approaching the bank for the same, they are asking me to get he registry done first and are saying the balance 1.6l can be availed as a top-up loan.
I am religiously following my case on a daily basis with the bm mr. Arjit and even with mr. Prannay sharma, cluster head haryana but neither they are refusing to disburse the amount nor disbursing the amount.

Please advise a future course to be followed.

Thanks, in advance.
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Aug 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

-Manoj
HDFC Bank Customer Assistance
Verified Support
Jun 28, 2018
HDFC Bank Customer Care's response
Dear Tarun,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Complaint comments 

Comments

I am already following daily with the Branch Manager Faridabad and Cluster Manager Haryana for the past 22days for my grievance and when I failed to get any response then only I resorted to this public platform.

Few of my complaint nos. for your reference are -
[protected]
2) 'HBL=[protected]'
[protected]

If anybody can share the phone number or mailid's of any senior authority, it would be of great help.

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