[Resolved] HDFC Bank — delay in reactivation and replacement

skippy

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560005

I lost my phone on 27th dec, and immediately froze my bank account and netbanking and blocked my credit and debit cards. On dec 31st, i went to hdfc halasuru branch and with the help of the relationship manager requested reactivation of my account and applied for new cards. It took 7 days to reactivate my account. But now, after 11 days and many complaints, messages and phone calls, i do not have a credit or debit card and cannot use net banking.

Was this information helpful?

No (0)

Yes (0)

Feb 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Account No./Card No, registered contact info & the complete issue. Mention this Ref No. TW[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance.

Related HDFC Bank reviews

View all 32728 HDFC Bank Reviews

Comments

BiplavG

Hello,
I haven’t receive my new HDFC bank card.
On Sep I had applied for new bank account in Dubai but after few days I have only received Cheque book & account details.
Please let me know if still I can get my card.

Thanks & regards,

Biplav.

Adv Vivek Shukla

from Dehra Dun, Uttarakhand

Please provide my two wheeler loan statement and a/c detail immediately

ATUL MANDA

from Udaipur, Rajasthan

My credit card instant pin not general

P.vishnu Rathan

from Bengaluru, Karnataka

The manager who is in operation dept. Is misbehaving with me. He is very bad talking. He doesn't know how to treat customer likes me. Really we ashamed by ourselves for got loan with hdfc. Our cr lon number is 42877652.
Thanjavur hdfc bank car loan section. Tamil nadu state...