HDFC Bank — Delivered Wrong Credit card to me which I have no use

Address:Pune, Maharashtra

Hi I have applied for credit card online then agent came to me to receive my documents. I narrated him my requirements & based on that I will get Time Titanium credit card which has annual fees of Rs.500. I received Diners Club credit card which is not Master Card or Visa which I needed most of credit card to purchase online web services. I am Online marketing professional & this card does not satisfy my requirement at all. I was looking for Times titanium but received Diners Club. Please help HDFC bank.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank
Still not received any sort of response from HDFC. Very poor service.
Still there is no action taken. I found lot of bad reviews about Diner card here http://www.complaintboard.in/complaints-reviews/hdfc-diners-club-international-c...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information