[Resolved] HDFC Bank — depository charges

[Resolved] HDFC Bank — depository charges

R Rahman121

Hello sir, This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank. Kindly be informed that an amount of rs 884.62/- was deducted from my savings/salary account on 8th april 2020 under the name of depository charges feb20. Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 884.62/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. Reference no:58206493. Please refund my money Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 18, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances. -Nadia HDFC Bank Customer Assistance
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