[Resolved]  HDFC Bank — Depository charges hdfc bank salary account

Address:Assyst Park HDFC bank

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the HDFC bank.

Kindly be informed that an amount of rs (885+885+70) = 1840 was deducted from my savings/salary account on 26/07/22, 18/07/23, 17/08/23 under the name of depository charges. Transaction as follows from my savings account

26/07/22 DEPOSITORY CHARGES JUN[protected] [protected] 26/07/22
885.00

18/07/23 DEPOSITORY CHARGES JUN[protected] [protected] 18/07/23
885.00

17/08/23 DEPOSITORY CHARGES AUG[protected] [protected] 17/08/23
70.80

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885 annually. This is very bad and disappointing. And i have never used the demat account till now. If i call the customer care they will not have answers. And they will not communicate that they are charging. Now I have no other option than closing the demat account myself and here again no one even my bank manager Mr Prasun Dutta in my assyst park HDFC bank account helped me to close the account and refund the amount. I need an urgent help.
First of all, I have not requested for Demat account and I do not use this account
I believe this was created by default as part of Salary account claiming by the same above person that this will be a free account and now HDFC has applied charges on this account.
I request you to help immediately withdraw these charges and remove my demat account and stop this fraudulent activity of lying to customer about free services and then loot money from their account
Please do the needful as earliest.
Regards,
Sourav Mitra
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Aug 19, 2023
Complaint marked as Resolved 
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