[Resolved] HDFC Bank — did not receive personal loan agreement paper and also loan insurance bond paper. | |||
My personal loan of amount 5 lac for 48 months with ac. No. 93653765 was disbursed on 3rd sep. 2019. The total amount i received was rs. 495, 950.00. At the time i was told that interest rate will be 11.5 %. Emi of rs. 13, 346 is deducting regularly on 6th of each month. The issue is till the date neither i haven't received my personal loan agreement paper nor any loan insurance document. According to hdfc personal loan emi calculator my emi should be of rs. 13, 045. Also in "hdfc loan assist" app my loan amount is shown as rs.5, 06, 886. I am uploading the screenshot of the hdfc loan assist app in upload section. I request you to look into the matter and resolve it as soon as possible. Thanks. Was this information helpful? | |||
Jan 5, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin HDFC Bank Customer Assistance | |||
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