[Resolved]  HDFC Bank — Didn't get refund back

I made a successfull transaction of 799 rps through gpay app on 29 sept 2020 which was requested by avenue india pvt ltd to order on max fashion app.I made transaction but my order didn't placed and money got deducted from my bank .I have even registered a complaint to ccavenue but they are saying please contact to your bank as they have refunded on 30 sept, but it is not showing in my account .
. Please look into this matter and refund back my paymemt
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Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Nadia
HDFC Bank Customer Assistance
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