[Resolved] HDFC Bank — didn't get refund

ANANDHU AM

from Alappuzha, Kerala

Address:

Thrissur, Kerala, 680001

I have cancelled one order from amazon but i didn't get my refund. While i contacted amazon they said they already remitted the refund and they also gave me refund reference number. I have already reported the issue once through this service and i got a reply from hdfc bank to email the details to their email i'd, but the i'd they gave to me appear like this (Protected) hdfc.com. So please give me your email i'd.. My email i'd :[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com mentioning your mobile number updated in your HDFC Bank account, date and amount of the transaction, date and amount of the refund transaction along with the confirmation SMS / email received from the Merchant.

-Nadia
HDFC Bank Customer Assistance