[Resolved] HDFC Bank — diners black credit card application status as declined without any verification or anything | |||
I applied for the hdfc diners black credit card. I even opened a new savings account as it was a requirement for the card. The savings account opened successfully. Its been two days and my status is now being shown as decline on the website without any call/reasoning or anything else. App no. Cc41490175 It would be great to have some kind of transparency into the process. There is no human on customer care to whom i can talk to. Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 09, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability. -Nadia HDFC Bank Customer Assistance | |||
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