[Resolved]  HDFC Bank — disapproval of credit card without specific reason

Address:500040

Iam kuchimanchi kishore, i applied for hdfc bank credit card on 29/11/17. On 1 dec i got reference no[protected]s3. After 3 days when i verified i got that my card was disapproved, though i got verification calls and physical verification also done. On 11 dec i got a call from hdfc bank he asked for my itr acknowledgment which is self attessted. He said if you submit this your card will be approved. Immediately i provided them the documents. On 15 dec i got a message that your application is in reprocess request and status will be communicated in 7days. Later 19th dec i received another msg stating that process is completed, chech site after 2 days. Today when i verified my stastus
Disapproved. Stating in remarks they said disapproval of credit card application does not reflect your credit standing or your financial stability. I wasted my time but my card was rejected without valid reason. I want a valid and clear reason for my card disapproval according to rbi norms and i want my documents back or else i will file a complaint in consumer court.

Kuchimanchi kishore
App ref no;[protected]s3.
Mob no;[protected]
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Jan 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card application no with contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

card application NO. CC34176960,

Refference NO.[protected]S3

My contact Details

Kuchimanchi Kishore

Flat no.201, Saraswathi Enclave, Thiruamala Nagar, Moula-Ali, Hyderabad, 500040

My contact No.[protected]
Emai. [protected]@gmail.com

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