[Resolved] HDFC Bank — disapproval of hdfc credit card | |
Please note that i applied for hdfc credit card and got reference no : [protected]w3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]w3 status disapproved. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response. Was this information helpful? | |
Aug 4, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability. We request you to apply for a fresh application by visiting the below link. https://bit.ly/2RVDYha Post applying the same, our officers will call you regarding the same and clarify your concerns. -Manoj HDFC Bank Customer Assistance | |
Add a Comment | |
58%
Complaints
32730
Pending
0
Resolved
18405
View all 32730 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment