[Resolved] HDFC Bank — discrepancy in disbursal personal loan amount loan account no. 56779378 | |||
Dear sir / madam Kindly note i got call hdfc loan marketing team, and agreed to taken personal loan balance transfer of my existing personal which i am holding at axis bank, after submission all documents they approved to loan to me, before disbursal of loan i had discussed about processing charges, they were told its 1999 + gst, later based on my request they agreed over phone including gst rs.1500. And not discussed about any other charges, But when they sent dd to me in favour axis bank, in their loan disbursal advise found following amount deducted, hence i have returned the dd the bank employee Same i have sent mail to mr. John akshay of hdfc bank senior manager for sales (Loans) but no response from him, copy of mail attached, Now i wish to not take loan from them, but asking us to pay closure charges and interest for the full loan amount Was this information helpful? | |||
Jun 26, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 24, 2018 HDFC Bank Customer Care's response Dear Customer, We are working on your concerns vide ref no:[protected] and will get back to you within 5 working days. -Bejoy HDFC Bank Customer Assistance | |||
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