HDFC Bank — Dispute on Fraudulent transaction

HDFC Bank — Dispute on Fraudulent transaction - Rs 73500

K Kalpanachandel Oct 27, 2023 Oct 31, 2023 This thread was updated on Oct 31, 2023

I was victim of a cyber fraud of amount Rs. 73500 done from my HDFC Bank A/C, I immediately reported to the bank and also raised a complaint on cyber cell as well as FIR. I also submitted CDF form online. After that I have been constantly following up with the bank but zero response. They did temporary credit of the amount but it was reverted. I have been a loyal HDFC Bank customer for half a decade now. I have been requesting them repeatedly for resolving my incident, but have got no response. Out of goodwill and for the retention of a long term customer, I request you to kindly look into the matter immediately and escalate it for compensation from fraud insurance. Thanks [protected]@gmail.com Was this information helpful? No (0) Yes (1)
HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance