[Resolved] HDFC Bank — dispute transaction

Karimkhan2

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110025
Website:	www.consumercomplaints.in/new_complaint

Dear sir,
I am very disappointed due to mail conversation and received messages regarding dispute case with ref. No [protected] amount deduction rs. 695 on 26 may 2017, i have already sent the mail regarding card holder dispute form two times, although i received mail to send the dispute form & transaction evidence,
Kindly request to check properly or improve your system. By sending your mail & messages that show improper planning to manage the dispute cases.
I have logged three dispute transaction
Amount transaction 1 (Ref no [protected])
Thebiocore.com rs. 10674
Visit the website & also filled the card number only & i have no complete the order, but message received at 10:40:55 on 26 march 2017 regarding transaction amount detected & same time i complained without otp & password, how can be possible the transaction was successfully.
Amount transaction 2 (Ref no [protected])
Slimlivingclum.com rs. 695
No order for the above transaction, but message received at 10:41:37 on 26 march 2017 the transaction was done as above.

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Apr 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance