[Resolved] HDFC Bank — doing unfair practice in credit card

Subash_2020

Address:

Jharsuguda, Odisha, Jharsuguda, Odisha, 768201

Dear sir/madam,
I under signed, a customer of hdfc card since last 4-5 years. With ref. To [protected], i have raised my complaints against hdfc credit card for the following discrepancies and financial disputes.
1. Hdfc card not provide me bill last 2-3 years. After 2-3 times follow up and book complaint online than send me the bill.
2. Still not provide the oct-2017 bill after repeated follow up.
3. Not provide me bills and make unfair practices to increase the profitability of the organisation, by raising my bill amount with mentioning different causes.
4. Hdfc charged me 69.54% p. A.
5. Total amt used of rs 2, 23, 787/- from credit card within two years. Against the same, paid amount is rs 2, 62, 181.
6. After all, card showing outstanding is rs 77, 136/- as on dated 16.10.19.
From the date 16.10.2019, i have raised my complaint at different level, instead of resolving the same, hdfc card follow up me again and again for the amount and mentally harassed me and threaten me over phone.

Regards,
Subash rout
M-[protected]
Brajalal chhak, 13 mode, haldia
Dist-purba medinipur (W. B)

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Feb 18, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We hereby confirm that our Bank’s stand has been communicated distinctly to you through our e-mail dated November 20, 2019, vide reference number[protected] and this response may be treated as final. We also wish to inform you that any further communication on this query from yourself would not elicit a response from us. In light of this, we request you to accept the decision in good faith.

-Nadia
HDFC Bank Customer Assistance