[Resolved] HDFC Bank — Double amount debited from my debit card at shopping | |
Sir, On 2nd July I tried to make a transaction at 'MAX' shopping store for rs. 606 by using my debit and the transaction was not successful due to some technical problem and then I had to punch my debit card again. So 2nd time the transaction was successful and I got my bill for rs. 606 only from the store. Later I checked my HDFC account transaction details and found that I have been charged twice for the purchase for the same amount and I did not get any refund for the same. The cheque/ reference no. for the 1st transaction is 003862 and the 2nd transaction is 003863. Please look into this matter and refund the overcharged amount of rs. 606 to my account. Thanks Was this information helpful? | |
Aug 6, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 HDFC Bank Customer Care's response Dear Customer, Request you to write to us at [protected]@hdfcbank.com along with your account/customer Id/ transaction details & registered contact dtls. Kindly mention Ref ID-TTU[protected] in the subject line. We will take it up. -Bejoy HDFC Bank Customer Assistance | |
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