[Resolved] HDFC Bank — dropped the price of reward points without any prior information

hari_p

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110008

Hdfc card i own have 8500 reward points which i can redeem in credit card cash. Earlier single reward point has value of 30 paisa.

It means if i redeem 8000 points i would get 2400 rupees. But they dropped their reward value to 20 paisa without any prior intimation.

Due to this i lost 800 rupee instantly, i was waiting to redeem since last 3 months.

Was this information helpful?

No (0)

Yes (0)

Dec 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance