HDFC Bank — Dual transactions and wrongly debited

jigzshah009

from Mumbai, Maharashtra

Address:

380007

Amount of Rs. 600/- Debited twice from my account, which is still not refunded.

Complaint lodged in HDFC on 12th January and got update will be resolved in 7 days, today 18 days have completed no response, cusotmer has to followup with the bank to get hte resolution.

This is the service which is offered to a Preferred customer.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Request you to email us at [protected]@hdfcbank.com along with your account details, details of the charges and your contact details. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.

-Anay
HDFC Bank Customer Assistance.