[Resolved] HDFC Bank — During ATM withdrawal, amount debited from account but didn't get cash

ajai6004

Address:

Hyderabad, Andhra Pradesh

Hi,
This is related an incidence on 7th Feb'17.

I have tried withdrawing 4500 rs from ATM but amount was not withdrawn as 500 notes were not available in atm but amount of 4500 has been deducted from my saving account.

After this I have tried withdrawn 4000 rs, that transaction was successful.

Please let me know when I will be getting 4500 rs in my account back for which transaction was unsuccessful.

Need help ASAP as its matter of 4500rs which is huge amount.

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Mar 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/card / ATM details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"