HDFC Bank — ECS NACH mandate Charges

sumann62

from Visakhapatnam, Andhra Pradesh

May 30, 2023

Address:

Kempapura Bangalore

Dear team there is a negative balance all of sudden in my account of rs 10786 and informed to customer care but no response as there is a ECS charges it almost 10786 amount which is negative and Its unacceptable kindly remove the negative amount from my account
Customer I'd[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 31, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

sumann62's [Complaint's author] reply, Jun 1, 2023

In my account50100583945208 negative balance reflecting kindly remove the same 10786 amount