[Resolved]  HDFC Bank — ECS uncertainty of premium and period

Address:Thrissur, Kerala, 680001
Website:www.hdfclife.com

Recently i had to fill up ecs mandate given by hdfc life. first of all, they don't accept any application with out ecs. none of the other insurance companies ask mandatory. also the following problems in their mandate.
1. period is uncertain. they can take money any time from bank.
2. amount is uncertain. they can take any amount with out limit from bank.
3. corrected by overwrite.
4. two lines two write application no. most of the case the second line is blank. this is a problem because any one can add one more application no., so that he will also get money from the same ecs form.

Many customers does not like to sign in such confused ecs form.

I hope the officials will look into it and make necessary corrections in the ecs form, so that foolproof methods are implemented to get better customer confidence.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
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Hi John, please send us an email to [protected]@hdfclife.com from your registered email ID mentioning the above concerns. Also, please state your policy number in the email for us to assist you better. Thanks - Ameiya

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