[Resolved]  HDFC Bank — Education loan

Address:

Hyderabad, Andhra Pradesh, 500016

Hi,
My Customer ID is 6247415 and i have availed educational loan for my son studying at Vellore Institute of Technology, Vellore(VIT).My Loan ref number is 34451952.
I had very good experience in sanctioning loan and first year fee is transfered completed very happily.Our difficulties are started from second year as the re-organisation has happened in Hyderabad and we have lot many troubles in getting further installments.Since we both (self and my wife ) are working wee cannot visit the office physically to explain the same and we are stuck in releasing the subsequent installments.
We are in need of transferring the loan installment to the VIT bank account and all previous year tuition fees are done successfully.But now the current person is asking for a new requirement of submitting the Bank account and iFSC code on VIT letter head which is not asked earlier.
In my opinion when earlier it has worked it should work now with the same details .
Kindly help up us to resolve positively so that my son will get his tuition fees on time .
regards