HDFC Bank — Email id not registering

I am having account in hdfc bank name raju gupta and sons
account number : [protected] branch : midc cross road ifsc code : hdfc0001425 i have submitted the form for changing email id & mailing address before 20 days but they have not changed till date and while going in branch they are just neglecting and telling rush bohot hai badme aana and all that so kindly look into this matter thank you.
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