[Resolved] HDFC Bank — emi bounced but I paid online but till now they not updated my emi

Ayush Arya

from Mumbai, Maharashtra

Address:

Vill.bhagwanpur post danpur udham Singh Nagar Rudrapur Uttarakhand, Udham Singh Nagar, Uttarakhand, 263153

Dear sir
My emi of two wheeler loan of month september was bounced so i payed it after a week to collection department dehradun to mr abdul but he not updated my emi till now and now i m getting calls from your bank and messages to pay your emi i have proof he has given me account detail and i have my imps ref no so please solve this problem my loan account name is mr ashok kumar arya

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Oct 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Loan Account No. with the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance