[Resolved] HDFC Bank — emi conversion of outstanding amount | |||||
From I. Nagappan on oct 3rd, 2017 No.2, myrugan koil street, Nallavadu, puducherry 605 007. To The manager of hdfc credit card customer service Thiruvanmiyur Chennai. Sub; emi convert to my outstanding amount Dear sir/madam, I had hdfc credit card which i was using past 10years. I was using the credit card properly on every year, i could not pay the full amount within the credit period of 50 days. Hence, i was paying only the minimum due every month. So, my outstanding balance increased due to the interest which i could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi. Credit card number: [protected] We tried to contact the person regarding the issue. But, we could not find anyone to speak about settlement of credit card balance and we got frustrated. We don’t want to hold the credit card and wanted to close it. We were contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my outstanding balance amount to convert the emi option which is possible amount of my outstanding amount. Pls consider to my obligation as early. Thanking you My cond.[protected] Was this information helpful? | |||||
Nov 9, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 04, 2017 HDFC Bank Customer Care's response Dear Customer, We are fully sensitized to the comments expressed and we observe that you wish to avail EMI facility for your outstanding dues on your card account.We would like to clarify that, all EMI offers are time bound offers. We confirm that currently there is no offer for EMI conversion on your card account. We take this opportunity to inform you that we would intimate to you once the offer is available on your card account. We note that you wish to close your credit card. In the rare event if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041 On receipt of the documents, we shall review your request and update to you accordingly. -Manoj HDFC Bank Customer Assistance | |||||
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They give emi conversion for some purchase that too like offer, not sure when they give you have this offer we have verify everytime make sure offer is there, i have used emi conversion for certain purchases
But Last 2 years i have been requesting HDFC call center person to convert my outstanding as EMI, My credit limit is 75000, i paid nearly 2 and half lakhs minimum dues for 4 years, but they dont have mercy...
I get the below answer always:
"currently there is no offer for EMI conversion on your card account", its fraud. they dont give outstanding balance to EMI.
They wont allow to live...last four years i never get offer...