HDFC Bank — EMI Deducted Thrice

Address:

Pune

Hi Team,

I have a salary account in HDFC bank. My EMI has been deducted 3 times by the bank.

I have taken a personal loan for which Rs 14, 484 EMI gets auto-deducted on 7th of every month. However, this time on 7th Aug 2023 when I was checking if my EMI was deducted or not from my HDFC mobile app, I found that EMI payment was not deducted, and it was showing an overdue amount of 28, 968. After seeing an overdue amount, to avoid fine, I manually paid the EMI from HDF mobile banking app. But the next day on 8 th Aug my EMI again got deducted from my bank account.

Please check and initiate the refund for the same. My loan account number is[protected]