[Resolved]  HDFC Bank — emi deducted twice

Address:110096

I had a hdfc two wheeler loan 60460092. As the my emi 2666 was overdue. So after few days i received a call from customer care service for making the payment by cash through branch or through netbanking transfers. To avoid late payment charges on next days 17.08.2019. The amount 5077 was paid along with penalty and After 3-4 days 21.08.2019 they had deducted the emi 2666 again from my account.
Such kind of pathetic service is not expected from a large bank. Please refund my amount as soon as possible.
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Sep 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that currently there are no excess funds lying in your Loan account Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance
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