[Resolved] HDFC Bank — emi options blocked

Richardson021991

from Coimbatore, Tamil Nadu

Address:	641037
Website:	HDFC

The bank representatives from hdfc bank have blocked the emi options from my credit card, so i am unable to convert any of my purchases to emi. Mostly everyone use their credit cards for emi conversions, so if you people block that then why should we use your bank credit card. I have called to customer care and enquired about the same, but you people gave some silly reasons stating that last month i have paid minimum amount due, so my card is blocked for emi conversions.

I have already complained about certain things regarding hdfc credit cards, after those complaints you people are looting even more money taking revenge on me. You people loot money from the poor and become rich, shameless creatures. Need a proper response for my issue asap.

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Aug 29, 2018

Complaint marked as Resolved

I'm least satisfied with the bank. They dont know to satisfy their customers, especially long-term customers like me. Anyways no regrets.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, HDFC Bank offers several promotional offers such as Smart EMI, Insta Jumbo Loan, Balance transfer etc. to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. We are unable to extend EMI facility or your credit card at this point in time. However, the offers in the card will be reviewed on a periodic basis depending on the usage and payment pattern.

-Manoj
HDFC Bank Customer Assistance