[Resolved]  HDFC Bank — emi/rude behavior towards customer and not responding.

Hai sir/madam
This is syed sharifuddin sameer having loan in hdfc bank on laptop. I forgot to pay installment due to some personal issues. Some hdfc agent called me regarding this late due amount okay i worth it it’s my fault to pay.
But the agents from hdfc were talking very badly is that the way to talk to customer. Does we don’t have any respect. Two people spoken to me like this. Rude behavior from the agent is that way people talk to customer i need explanation to this at any case they are from hyderabad.

I got two calls both are ladies from same location one call on the date 26th july 2018 evening i don’t know name but i have contact number [protected] and one call on 27th july 2018 morning i know her name she is janshi she called me from this number [protected].

I tried to contact customer care department but they are not responding i have attached screenshot of the my call list that is a proof i tried to contact hdfc customer care...

My email i’d-[protected]@gmail.com
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Sep 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have taken up the matter with concerned team and will respond to you on your email id in 5 working days.

-Anay
HDFC Bank Customer Assistance
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