[Resolved] HDFC Bank — employee in hdfc bank

rutuja1508

from Pune, Maharashtra

Address:

411038

Hi,
I had applied for loan with hdfc bank (Paud road kothrud). I got a call from shilpa (Vimannagar, pune) employee regarding collection of documents. Mahendra (Unknown) fraudulently picked up documents from me stating that he was employed with hdfc bank (Paud road). When i got a call from paud road branch that time i got to know that they never sent anyone to collect the documents.
When i asked mahendra/shilpa for my documents to be returned then i was abused. Me and my brother were ill treated. We are trying to call them but our calls are being rejected.
I wish my documents to be returned safely immediately, and some kind of action should be taken against them.

Was this information helpful?

No (0)

Yes (0)

Aug 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance