HDFC Bank — Endless wait for HDFC Online Insurance Policy

Address:

Hyderabad, Andhra Pradesh

Dear Recipeint I have applied for the HDFC life insurance with the proposal number 17376008 on 20th of Jan'15. Have submitted all the needful document in a week. From then, I am waiting endlessly for the medical appointment from your side. HDFC had given the venue which was on the other side of the city. From then I have sent numerous mail and call for the request for my medical check up appointment. Every time the call center folks say that we will get back to you, but there is no response. I get the automated acknowledgements of my queries on [protected]@hdfc.com, but never get any response. Never expected such pathetic response from HDFC I did talk to customer care representative Pawan pardeshi and Sudhir Chauhan from HDFC. The corresponding coplaint number is [protected] Can you please let me know how two go for the next step and get it escalated